# The desk

> We recommend. We do not arrange. The desk answers the question before the booking, slowly, and it holds nothing.

An agency assigns you an adviser, designs your trip, holds the booking and answers the telephone. We do one of those four things and we say which. We read the catalogue, apply the same three tests to every experience, and publish what survives with the reasoning attached. You book with the operator, at the operator price.

What the desk does: tells you what to book and what to skip, in writing and dated. Publishes the filter and the count of what failed it, 25,237 measured against 517 kept. Names the operator and links straight to them.

What the desk does not do: hold the booking, the payment or the cancellation. Keep a profile of you or ask what you like. Promise to answer quickly.

A reply can take days and sometimes does not come at all. If the question is about a booking already made, the operator will answer faster and they are the only ones who can change anything. Contact is by the form on the page, and the address is not published.

## Questions

**Will the desk arrange my trip?** No. We recommend and we do not arrange. There is no adviser, no itinerary service and no booking held here. Every link goes to the operator and you book with them, at their price.

**How long does a reply take?** Days, and sometimes it does not come at all. The desk is one person and a short list. We would rather write that down than promise attention we cannot give.

**Can the desk change or cancel a booking I already made?** No, and nobody here can. The operator holds the booking, the payment and the cancellation, so they will answer faster and they are the only ones who can change anything.

**What is worth asking the desk?** The question before the booking. Which of two experiences is worth the difference, whether the early departure is the one to take, what we set aside in a market and why. We measured 25,237 experiences and kept 517, so most of the answer is about what is missing.

**Does the desk keep a profile of me?** No. No preference questionnaire, no profile and no file. The message and the address you give are used to answer you and nothing else.

Figures read from the supplier catalogue on 8 August 2026.

---

Canonical URL: https://linenharbour.com/desk/

Linen Harbour recommends and does not arrange. Bookings happen on the operator site at the operator price. We earn a commission after a booking and it never changes what the reader pays. This file is an alternate representation of the page above and is not indexed.